Words have be powerful: especially when you’re complimenting someone a job well done or service provided. If you would like to compliment a member of staff or the entire Shine team, we would love to hear from you. Let us know how our team has made a difference in your life.
We want our services to be memorable for all the right reasons. If you have other feedback, you would like to provide we welcome and encourage this. All feedback is confidential and will ensure continuation of a quality service for all participants with a focus on attention to detail and above all client satisfaction.
You have a choice on how you wish your voice to be heard. We strive for excellence and your voice enables Shine to strengthen our knowledge.
If the complaint cannot be resolved immediately please allow us up to 5 business days for the mater to be investigated by the Director.
There are many organisations that you can contact for support and advocacy please reach out to one of the below links for more.